Public Offer Agreement for Legal Services
Version dated 21.10.2026
1. General provisions
This document is an official proposal (public offer) of SMARTLEX LLP (the "Contractor") to enter into an agreement for paid legal and consulting services (the "Agreement") with any legally capable individual or legal entity (the "Client") that accepts this offer.
The offer is published in accordance with Articles 394–401 of the Civil Code of the Republic of Kazakhstan and constitutes an adhesion contract (Art. 389 of the Civil Code). Acceptance of the offer means the Client's full and unconditional agreement with the terms of this Agreement.
2. Subject of the Agreement
The Contractor undertakes to render, and the Client to accept and pay for, legal and consulting services, including: import and customs clearance consulting (the "Pre-shipment", "Post-shipment" and "Post-audit" services), support for investors and foreign businesses (company registration, permits, investment contracts, M&A, AIFC), arrangement of electronic signing of documents and digital escrow, contract work and representation as agreed by the parties.
The specific scope, volume, timelines and cost of services are determined by the request and specification agreed by the parties in correspondence (website form, messenger, e-mail). Agreed correspondence constitutes an integral part of the Agreement.
3. Acceptance of the offer and conclusion of the Agreement
- the Client submits a request via the website form, messenger or e-mail;
- the Contractor states the scope of work, timelines and a fixed price for the stage;
- acceptance of the offer and the moment of conclusion of the Agreement is the Client's payment of the issued invoice or written confirmation of the order sent to the Contractor;
- certain types of services may be formalised by a bilateral contract; in that case the terms of this offer apply to the extent not regulated by such contract.
4. Price and payment procedure
The cost of services is determined before work begins and is stated in the invoice or specification. Payment is made in tenge by bank transfer; the payment procedure for non-residents is agreed separately. Unless otherwise agreed by the parties, services are rendered on a prepayment basis.
5. Service delivery and acceptance procedure
The result is delivered in writing: an opinion, a legal position, a package of documents or a protocol of actions. Upon completion of a stage the parties sign a certificate of services rendered. The Client must accept the result or send reasoned comments within 5 (five) business days. In the absence of comments within this period the services are deemed accepted.
6. Nature of services — important limitations
All opinions, consultations and recommendations are issued solely on the basis of documents and information provided by the Client, are strictly advisory in nature and do not guarantee decisions of customs or other government authorities or courts.
The Contractor is not a customs representative (broker), does not file goods declarations and does not perform customs operations on behalf of the Client.
The Contractor accepts no liability for decisions and actions of the Client made on the basis of recommendations, nor for the completeness and accuracy of documents and information provided by the Client.
7. Rights and obligations of the parties
The Contractor shall: render services with due quality within the agreed timelines; keep the Client informed of progress; ensure confidentiality of the information received.
The Contractor may: request documents and clarifications necessary for performance; engage specialists without transferring personal data beyond what is necessary; suspend work if the Client breaches payment or document provision deadlines.
The Client shall: provide accurate and complete documents and information; respond to the Contractor's inquiries in a timely manner; pay for services within the agreed terms; accept the results of work.
The Client may: request information on the progress and results of work; decline further stages while paying for services actually rendered.
8. Liability and its limitation
The Contractor's aggregate liability for any claims is limited to the cost of the paid stage of services. Indirect damages, lost profits, additional customs assessments, fines and penalties charged to the Client by government authorities are not compensated.
The Client is responsible for the accuracy and completeness of the information and documents provided, and for the consequences of their non-provision or inaccuracy.
9. Confidentiality and intellectual property
The parties undertake not to disclose information obtained during performance of the Agreement, except in cases provided for by the legislation of the Republic of Kazakhstan.
Written opinions and materials are prepared for a specific Client and may not be transferred to third parties or used for other matters without the Contractor's agreement.
10. Personal data
Personal data is processed in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" and the Privacy Policy. Acceptance of this offer constitutes the Client's consent to the processing of personal data for the purposes of performing the Agreement.
11. Term of the offer and its amendment
The offer remains in effect indefinitely until withdrawn by the Contractor. The Contractor may amend the terms of the offer; a new version applies from the date of its publication on the website. Agreements concluded before an amendment are performed under the version in effect on the date of acceptance.
12. Governing law and disputes
The law of the Republic of Kazakhstan applies. Disputes are resolved through negotiations; the claim period is 10 (ten) business days. Failing agreement, a dispute is referred to the court at the Contractor's location.
13. Contractor's details
SMARTLEX Law Firm LLP
BIN: 261040034722
Address: 29/1 Dinmukhamed Konaev St., office 18, Yesil District, Astana, Z05H0B6, Republic of Kazakhstan
E-mail: info@smartlex.kz · WhatsApp: +7 707 764 03 50